Professional History
Senior TechOps Solution Specialist
Monzo Bank - London (Hybrid)
Monzo Bank is a leading UK digital bank dedicated to building a financial control centre for customers through a transparent, mobile-first experience. Monzo’s core platform provides an award-winning banking app that integrates real-time spending analytics, automated budgeting tools, and "Pots" to help users manage and save money effortlessly.
- ● End-to-end Technical Delivery: Lead the full lifecycle of complex SaaS projects.
- ● Operational Efficiency: Partner with cross-functional teams to identify and deploy cutting-edge technical solutions.
Senior IT System Administrator
Lunar Energy - London (Hybrid)
Lunar Energy is a company focused on transitioning homes to 100% clean energy by offering innovative energy solutions. Lunar Energy's flagship product is a next-generation home battery system designed to store and manage clean energy efficiently.
- ● Proficient in Intune and Kandji, scripting, and device autopilot.
- ● Creating Okta Workflows and custom Python Slack Bolt apps.
IT Operations Manager
Cazoo - London (Hybrid)
Cazoo, an online car retailer founded in 2018, focused on revolutionising the car buying experience and became the UK’s fastest company to achieve unicorn status.
- ● Leadership for 4,000+ staff members across 40 locations.
- ● Led migration from JumpCloud to Okta.
Senior IT Operations Specialist
Cazoo - Southampton (Hybrid)
Optimising IT infrastructure and scaling operations for rapid business growth.
- ● Managed network infrastructure across new locations.
IT Operations Coordinator
Imperial Cars - Southampton
Imperial Cars grew to become one of the largest independent used car retailers in the UK. In this fast-paced and volatile environment, I managed the IT department, installing network infrastructure, designing robust systems, and leading IT projects across multiple locations.
- ● Designed and maintained network architecture and disaster recovery.
Technical Support Analyst
Croft MSP - Southampton (On-site)
Croft IT is a managed IT services provider, supporting businesses across the UK with expert solutions in IT support, cloud services, connectivity, and cybersecurity. The company has built a strong reputation for helping organisations modernise their technology, improve efficiency, and scale with confidence.
Modernising technology and helping organisations scale with confidence.
Apprenticeship Program
Microsoft Partner Program
The Microsoft Apprenticeship Partner Program is an initiative that connects job seekers with paid technology roles at Microsoft partner and customer organizations. It offers training in high-demand digital skills such as AI, cloud computing, and data analytics, culminating in Microsoft certifications, designed to bridge the IT skills gap.
Achieved the accreditation of Microsoft Technology Associate (MTA).